Jenzabar One: Remote Desktop Offline

Incident Report for cedarcrestcollege

Resolved

The server has now restarted - and we are able to log in to the server, and J1 Desktop without issue.

Posted Dec 01, 2023 - 15:33 EST

Monitoring

The fix was applied to an errant update that was applied last week. The server is now rebooting.

Posted Dec 01, 2023 - 15:32 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 01, 2023 - 15:13 EST

This incident affected: Jenzabar One.